Parcy Inc. (“Parcy”, “we”, “us”) is committed to protecting and respecting your privacy and personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant data protection regulations.

1. Data Controller

Parcy Inc. is a Delaware corporation with its principal office at: 548 Market Street, PMB 44087, San Francisco, CA 94104, USA

Email: privacy@parcy.co

2. What Personal Information We Collect

We collect the following categories of personal data:

• Account and profile information: your name and email address.

• Usage and device data: number of sessions, IP address, device type, browser, and activity timestamps.

• Event-related data: events you create, files you upload, and lists of users with whom data is shared.

• Communication data: support messages and feedback sent via Intercom or email.

• Billing data: handled securely by Stripe (Parcy does not store credit card information).

3. How We Use Personal Information

We use your data to:

• Provide and operate our services

• Deliver customer support

• Manage billing and payments

• Communicate updates and service-related notices

• Send marketing communications (only with your consent)

• Perform internal analytics (never sold or outsourced)

• Fulfill legal obligations and exercise legal rights

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contractual necessity (e.g. to deliver the service)

• Legitimate interest (e.g. service improvement, fraud prevention)

• Compliance with legal obligations

• Your consent (where required)

5. Your Rights

Under GDPR (EU Users)

You have the right to:

• Access, correct, or delete your personal data

• Object to or restrict processing

• Data portability

• Withdraw consent at any time

Under CCPA/CPRA (California Residents)

You have the right to:

• Know what personal data we collect and how we use it

• Request deletion or correction

• Opt-out of the sale or sharing of your data

• Limit use of sensitive personal data

To exercise your rights, contact us at privacy@parcy.co. We may request verification of identity before fulfilling your request.

6. Sharing Your Data

We do not sell your personal data. We only share it:

• With subprocessors (e.g. Intercom, Stripe, Help Scout) under strict data protection agreements

• When you use Sharing or Publishing features in the platform, according to your choices

• If legally required (e.g. to comply with law enforcement requests)

7. International Data Transfers

If you are located in the EU or UK, your data may be transferred to and processed in the United States or other third countries. We rely on:

• Standard Contractual Clauses (SCCs)

• Appropriate contractual and technical safeguards

8. Data Retention

We retain personal data only as long as necessary to provide the services and fulfill our legal obligations. Inactive accounts and redundant data are regularly anonymized or deleted.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable platform functionality (strictly necessary cookies)

• Collect analytics (e.g. via Intercom or Google Analytics)

• Provide marketing and personalization (only with your consent)

You can manage your cookie preferences via our cookie banner or browser settings.

For more information, see our Cookie Policy or contact us.

10. Data Security

We use technical and organizational measures including:

• SSL/TLS encryption

• Daily backups (stored securely)

• Access control and audit logs

Data is hosted securely on services including Firebase, Intercom, Help Scout, and Stripe.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from minors. If we learn we’ve collected such data, we’ll delete it promptly.

12. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

privacy@parcy.co

Parcy Inc., 548 Market Street, PMB 44087, San Francisco, CA 94104, USA